Public Health Ontario is an Agency of the Ontario Government, protecting and promoting the health of all individuals and reducing inequities in health. They provide expert scientific and technical advice and support relating to infectious diseases, prevention and control as well as emergency preparedness and incident response.
We worked closely with PHO project staff on a day-to-day basis throughout the engagement and were required on-site at PHO's office in downtown Toronto during planning, build, installation, and configuration of the solution.
The new site launched in February of 2019. The result is a world‐class, outcomes-driven website using the Sitecore platform with the Coveo Cloud platform, providing a richer experience for all clients. PHO attracts a spectrum of clients including local public health units, government, health care providers, institutions, and the general public.
Throughout the project, we ensured that effective knowledge transfer to the PHO team was provided on a regular basis. As a result, the PHO team was involved in every aspect of the work from the beginning, and ramped up their involvement as the project progressed.
Our team was responsible for coordinating all aspects of the project in addition to integration and development personnel.
The "A to Z Index" (image above) and "Browse by Topic" (image below) features are key strategic assets developed using Coveo, which ensure accurate retrieval of information to enhance the user experience. The most recent content inventory indicates that the site currently contains approximately 3,800 pages and 5,800 complex sophisticated documents (English and French combined).
PHO's new website was planned and developed with the ability to scale the CMS component, while implementing Sitecore's recommended architecture for deployment.
We were responsible for accurately migrating required PHO content to the new website by:
- Evolving the PHO content matrix into a final content map of English and French website content and assets.
- Managing the automated identification and remapping of links in public-facing PDF assets.
- Managing the content migration of English and French website content and assets, including specification of any automation tools required, and associated costs.
To ensure an effective workflow, we implemented a fully configured PHO Sitecore environment to separate development, UAT, and production environments, including all required SiteCore modules.
FD Solutions integrated Sitecore with PHO's Identity Access Management solution to manage external user registration, password resets, and authentication (Single Sign-In/Out), and profile management.
Registered users have a new, personal dashboard (MyPHO) to log into, providing them with the functionality to save searches, reports, tools, and subscription preferences, among other features. Taxonomy models help to dynamically and intelligently surface content, enable personalization, and enable advanced search functionality for anonymous or logged-in users.
FD Solutions and Public Health Ontario are both very pleased with the outcome of this project. Crafting a detailed plan with care and utilizing Coveo Cloud Platform on top of Sitecore was instrumental in achieving a resounding success.